Privacy Policy

Effective Date: September 18, 2026

Cocco Nails 805 (“Cocco Nails,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase from our online store, including our Shopify-powered website, or otherwise communicate with us.

Business Name: Cocco Nails 805
Email: contact@cocconails805.com
Mailing/Business Address: 2060 East Ave. de Los Arboles #202, Thousand Oaks, CA 91362, United States

By using our website or purchasing from us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our store, we may collect the following categories of information:

Information You Provide Directly

This may include:

• Name
• Email address
• Telephone number
• Billing and shipping address
• Order information
• Product selections and preferences
• Nail sizing information that you voluntarily provide
• Messages or other communications you send to us
• Information you provide when contacting customer service
• Information you provide when subscribing to marketing communications
• Reviews, photographs, or other content you voluntarily submit

Payment Information

When you place an order, payment information is processed through the payment methods available at checkout.

Depending on the payment method you select, your payment may be processed through Shopify Payments or another authorized payment provider, including payment networks or services associated with Visa, Mastercard, Apple Pay, or Google Pay.

Cocco Nails 805 generally does not receive or store your complete credit or debit card number, security code, or other sensitive payment credentials on our own systems.

Payment providers and payment networks may independently collect and process payment information according to their own privacy policies and terms.

For example, Apple states that when Apple Pay is used on a website, the merchant does not receive the customer’s actual card number. Google Payments maintains its own privacy notice governing its payment services. Visa and Mastercard also maintain their own privacy notices concerning information they process in connection with payment services.

2. How We Use Your Information

We may use personal information to:

• Process and fulfill your orders
• Process payments
• Ship your purchases
• Communicate with you regarding your order
• Respond to customer service inquiries
• Provide sizing assistance
• Process returns, refunds, cancellations, or other order-related matters
• Send transactional emails
• Send marketing communications when permitted by law or when you have provided consent
• Improve our products, website, services, and customer experience
• Prevent fraud and unauthorized transactions
• Protect the security of our website and business
• Maintain business and transaction records
• Comply with legal obligations
• Enforce our Terms of Service and other policies

3. Shopify

Our online store is powered by Shopify.

Shopify provides the technology and infrastructure used to operate our online store and may process personal information in connection with providing its services.

Shopify may collect or process information such as contact information, order information, device information, IP address, browsing activity, and payment-related information depending on how you interact with the store and the services being used.

Shopify’s privacy practices are governed by Shopify’s own privacy policy.

You can review Shopify’s current Privacy Policy through Shopify’s official website.

4. Payment Providers and Payment Networks

We offer payment methods that may include credit or debit cards and digital wallets such as Apple Pay and Google Pay.

Payment processing may involve Shopify Payments, banks, payment processors, payment networks, and digital-wallet providers.

These providers may independently process information necessary to authorize, complete, secure, or verify a transaction.

Visa and Mastercard

If you pay using a Visa or Mastercard payment card, transaction information may be processed through the applicable card network, issuing bank, acquiring bank, and payment processor.

Visa and Mastercard maintain their own privacy notices describing how they process personal information.

Apple Pay

If you use Apple Pay, information necessary to process the transaction may be exchanged among Apple, your card issuer, payment network, payment processor, and the merchant.

Apple states that your actual card number is not provided to the merchant when you use Apple Pay.

Apple Pay is governed by Apple’s own privacy practices and terms.

Google Pay

If you use Google Pay, payment information may be processed by Google and other entities involved in completing the transaction.

Google maintains a separate Google Payments Privacy Notice governing information processed through its payment services.

Your use of these payment methods may therefore be subject to the privacy policies and terms of the applicable payment provider in addition to this Privacy Policy.

5. Information Shared With Service Providers

We may share personal information with companies and service providers that help us operate our business, including providers involved in:

• Website hosting and ecommerce services
• Payment processing
• Shipping and delivery
• Order fulfillment
• Email communications
• Customer support
• Fraud prevention and security
• Website analytics
• Marketing and advertising
• Business administration

These providers receive information only as reasonably necessary to perform services for us or as otherwise permitted by law.

6. Cookies and Similar Technologies

Our website and Shopify may use cookies, pixels, tags, analytics tools, and similar technologies.

These technologies may be used to:

• Keep the website functioning
• Remember preferences
• Maintain shopping-cart functionality
• Understand how visitors use our website
• Improve website performance
• Analyze traffic
• Support advertising and marketing activities, where applicable
• Help prevent fraud and unauthorized activity

You may be able to control cookies through your browser settings and, where applicable, through Shopify’s privacy or cookie controls.

Please understand that disabling certain cookies may affect website functionality.

7. Marketing Communications

If you voluntarily subscribe to our email or other marketing communications, we may use your email address to send information about products, promotions, new designs, special offers, or other Cocco Nails 805 updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication or by contacting us at:

contact@cocconails805.com

Even if you opt out of marketing communications, we may still send necessary transactional or service-related communications, such as order confirmations, shipping updates, or responses to customer inquiries.

8. California Privacy Rights

If you are a California resident and applicable California privacy law applies to our processing of your information, you may have certain rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”).

Depending on applicable law and circumstances, these rights may include:

• The right to know about personal information we collect, use, or disclose
• The right to request access to certain personal information
• The right to request deletion of personal information, subject to legal exceptions
• The right to request correction of inaccurate personal information
• The right to opt out of certain sales or sharing of personal information, where applicable
• The right to limit certain uses of sensitive personal information, where applicable
• The right not to receive discriminatory treatment for exercising applicable privacy rights

To submit a privacy request, contact us at:

contact@cocconails805.com

We may need to verify your identity before completing certain requests.

We will process verified requests within the time period required by applicable law.

9. Do Not Sell or Share

Cocco Nails 805 does not sell personal information for monetary consideration.

If our use of advertising, analytics, social-media, or similar technologies constitutes “sharing” or another regulated activity under applicable privacy law, you may have the right to opt out of that activity.

Where required by applicable law, we will provide appropriate privacy controls or opt-out mechanisms.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

• Complete transactions
• Provide services
• Maintain business and accounting records
• Resolve disputes
• Prevent fraud
• Enforce agreements
• Comply with legal, tax, and regulatory obligations

Retention periods may vary depending on the type of information and the reason it was collected.

11. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

12. Children’s Privacy

Our website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, social-media platforms, payment services, or other services.

We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies and terms of any third-party service you use.

14. International Visitors

Our business is located in the United States. If you access our website from another country, your information may be processed in the United States or other locations where our service providers operate.

Privacy rights and protections may vary depending on your location.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable laws.

When we make changes, we will update the “Effective Date” at the top of this policy.

16. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact:

Cocco Nails 805
2060 East Ave. de Los Arboles #202
Thousand Oaks, CA 91362
United States

Email: contact@cocconails805.com